salesforce.com

agent readiness score · scanned Aug 18, 2026 · 12s · CRM

#150 of 979 · #5 in category

67/ 100C+

Salesforce is the #1 Agentic AI CRM platform that integrates people, agents, apps, and data on a trusted platform to drive customer success and business growth.

badge

Discovery 20/20

Access 22.5/30

Usability 14.4/40

Payments 10/10

Top fixes

  1. MCP handshake & tools list

    MCP endpoint https://www.salesforce.com/agentforce/mcp-support/ failed handshake: Not a JSON-RPC endpoint. Support streamable HTTP with protocol version negotiation; if auth-gated, return RFC 9728 metadata in WWW-Authenticate.

    +8.9
  2. agents.md

    Add /agents.md: what agents may do on your site, key URLs, auth, rate limits, and who to contact.

    +6.7
  3. MCP server discovery

    Publish /.well-known/mcp/server-card.json describing your MCP endpoint so agents can autodiscover it. Evidence found: llms.txt.

    +5.6
  4. Docs discoverable

    Make at least a public subset of your docs readable without login; agents cannot complete an auth flow just to read documentation.

    +4.4
  5. Markdown content negotiation

    Serve text/markdown when clients send `Accept: text/markdown` (or expose .md twins of key pages) — agents get far more signal per token.

    +3.5
  6. llms.txt

    Your /llms.txt is missing an H1 as the first non-blank line. Follow llmstxt.org: start with `# YourName`, add a `>` summary line, then sections of curated links.

    +2.3

1.Can an agent discover and trust you?

8/8

Whether agents can crawl you, find you in the registries and searches they check, and trust what they find.

  • Sitemap present & freshrequired4/4

    Sitemap at https://www.salesforce.com/sitemap.xml: 172 entries, freshest <lastmod> 2026-08-15 (3 days ago)

    Resolved the sitemap from robots.txt or /sitemap.xml, validated XML, and checked lastmod freshness

    spec ↗
  • Brand search discoverabilityrequired4/4

    Both searches ("Salesforce" and "Salesforce crm") cited salesforce.com: http://resources.docs.salesforce.com/198/0/en-us/sfdc/pdf/salesforce_web_integration_links.pdf, https://trailhead.salesforce.com/content/learn/projects/rd-embed-reports-dashboards/rd-create-report-and-dashboard, https://admin.salesforce.com/blog/2021/how-i-solved-this-using-flow-to-create-a-custom-report-link, http://resources.docs.salesforce.com/200/6/en-us/sfdc/pdf/salesforce_analytics_overview_cheatsheet.pdf

    Ran clean brand-name web searches and checked whether your domain is cited in the results

  • MCP registry listingsrecommendedna

    No MCP server detected for this product

    Queried the official MCP registry, Smithery, Glama, and PulseMCP for servers matching your domain

    spec ↗

2.Do you welcome agents?

7/16

Whether your robots policy, bot protection, and agent guidance actively admit AI agents instead of blocking them.

  • robots.txt present & parseablerequired2/2

    /robots.txt parses: 9 User-agent group(s), 52 Sitemap line(s)

    Fetched /robots.txt and validated it parses as a robots policy

    spec ↗
  • AI crawler policyrequired5/5

    All 12 AI crawler user-agents (GPTBot, ClaudeBot, PerplexityBot, …) are allowed at / by robots.txt

    Evaluated robots.txt groups for the major AI agent user-agents (GPTBot, ClaudeBot, PerplexityBot, …)

  • Content Signals directivesemerging0/2

    No Content-Signal lines in robots.txt

    fix → Declare Content Signals in robots.txt (e.g. `Content-Signal: search=yes, ai-train=no`) to express AI usage preferences machine-readably.

    Looked for Content-Signal lines in robots.txt

    spec ↗
  • Agent user-agent paritybetarequired0/4

    Both bot UAs are blocked while the browser UA gets HTTP 200: ClaudeBot → HTTP 403; GPTBot → HTTP 403

    fix → Your WAF serves HTTP 403 / HTTP 403 to ClaudeBot and GPTBot while browsers get 200. Allowlist verified AI crawler UA/IP ranges in your bot-protection rules.

    Compared responses served to browser and AI-agent user-agents (informational while in beta)

  • agents.mdrecommended0/3

    No agents.md: https://salesforce.com/agents.md → HTTP 404, https://salesforce.com/AGENTS.md → HTTP 404

    fix → Add /agents.md: what agents may do on your site, key URLs, auth, rate limits, and who to contact.

    Fetched /agents.md and checked for substantive agent guidance

    spec ↗

3.Does an agent understand who you are and what you do?

11/18

Whether your pages carry machine-readable identity: structured data, llms.txt, clear copy an agent can quote.

  • Homepage states what you arerequired3/3

    Homepage clarity rated 5/5 — an agent can confidently say what this company does (model's one-sentence read: "Salesforce is the #1 Agentic AI CRM platform that integrates people, agents, apps, and data on a trusted platform to drive customer success and business growth.")

    An LLM read your homepage as an agent would and rated how confidently it could say what you do

  • OpenGraph / social metadatarecommended2/2

    Homepage has og:title, og:description, and og:image (twitter:card="summary_large_image" present)

    Parsed homepage og:title / og:description / og:image and twitter:card meta tags

    spec ↗
  • llms.txtrecommended2/4

    /llms.txt exists (524210 chars) but is missing an H1 as the first non-blank line

    fix → Your /llms.txt is missing an H1 as the first non-blank line. Follow llmstxt.org: start with `# YourName`, add a `>` summary line, then sections of curated links.

    Fetched /llms.txt and validated it against the llmstxt.org shape (H1, summary, curated links)

    spec ↗
  • llms-full.txtbonusrecommended0/2

    GET /llms-full.txt returned HTTP 404

    fix → Add /llms-full.txt with expanded inline docs content so agents can load everything in one fetch.

    Fetched /llms-full.txt and checked for substantial inline markdown content

    spec ↗
  • JSON-LD structured datarequired4/4

    2 JSON-LD block(s) on homepage and pricing page (types: Organization, WebSite); Organization block is well-formed

    Extracted and validated application/ld+json blocks on the homepage and pricing page

    spec ↗
  • Markdown content negotiationrecommended0/3

    GET / with `Accept: text/markdown` returned HTTP 200 text/html; no .md twins found (1 probed)

    fix → Serve text/markdown when clients send `Accept: text/markdown` (or expose .md twins of key pages) — agents get far more signal per token.

    Requested key pages with Accept: text/markdown and probed .md twin URLs

4.Can an agent integrate with you?

watch →4.5/9

Whether the artifacts an agent needs to build on you — docs, API specs, SDKs, MCP servers — exist and are findable.

  • Developer resource discoverabilityrecommendedna

    No public API detected

    Searched for your brand with developer-keyword suffixes and checked which official resources are cited

  • OpenAPI spec discoverablerequiredna

    No public developer API detected — API checks don't apply

    Probed standard OpenAPI locations and docs links for a fetchable, parseable spec

    spec ↗
  • Docs discoverablerequired2/4

    Docs URL https://developers.salesforce.com/ exists but returned HTTP 403 — readable only behind login

    fix → Make at least a public subset of your docs readable without login; agents cannot complete an auth flow just to read documentation.

    Followed homepage nav/footer links and probed /docs, /developers, docs.{domain}

  • MCP server discoveryrequired2.5/5

    MCP evidence found only as a mention in llms.txt: "https://www.salesforce.com/agentforce/mcp-support/" — no well-known server card

    fix → Publish /.well-known/mcp/server-card.json describing your MCP endpoint so agents can autodiscover it. Evidence found: llms.txt.

    Probed /.well-known/mcp/server-card.json, mcp.json, and docs mentions for an MCP endpoint

    spec ↗
  • npm SDKrecommendedna

    No public developer API detected — API checks don't apply

    Searched the npm registry for an official, domain-verified SDK package

  • PyPI SDKrecommendedna

    No public developer API detected — API checks don't apply

    Searched PyPI for an official, domain-verified SDK package

5.Is your integration well-built?

watch →

Whether your specs, docs, and tools are complete and descriptive enough for an agent to use them without guessing.

  • OpenAPI validity & qualityrecommendedna

    No public developer API detected — API checks don't apply

    Linted the spec: descriptions, operationIds, securitySchemes, servers

  • Docs qualityrecommendedna

    No documentation found to evaluate

    An LLM rated your docs for clarity, completeness, runnable examples, and agent-friendliness

  • Quickstart / getting startedrecommendedna

    No public developer API detected — API checks don't apply

    Looked for a quickstart/getting-started guide containing code blocks

  • MCP tool qualityrecommendedna

    No tools listed by the MCP endpoint — nothing to lint

    Linted listed tools for descriptions, typed input schemas, and naming

6.Can an agent use you reliably in production?

watch →3/3

Response hygiene, TLS and redirect discipline, and security contact channels agents depend on at runtime.

  • TLS & redirect hygienerequired2/2

    http://salesforce.com/ upgrades to https in 1 hop(s), 3 redirect(s) total, final HTTP 200; HSTS present

    Checked http→https redirect behavior, chain length, and TLS health

  • Response speed & weightrequired1/1

    Homepage TTFB 108ms, payload 516KB, Content-Encoding: gzip

    Measured homepage TTFB, payload size, and compression

  • !security.txtrecommendederror

    Fetch of https://salesforce.com/.well-known/security.txt failed at the network layer (Request budget exhausted)

    Fetched /.well-known/security.txt and validated Contact + Expires

    spec ↗

7.Can an agent authenticate to you?

watch →

Whether agents can discover your auth model machine-readably (OAuth metadata) and follow documented steps to credentials.

  • OAuth authorization server metadatarecommendedna

    No API or MCP server detected — OAuth metadata doesn't apply

    Fetched /.well-known/oauth-authorization-server (and openid-configuration fallback)

    spec ↗
  • OAuth protected resource metadatarecommendedna

    No API or MCP server detected — OAuth metadata doesn't apply

    Fetched /.well-known/oauth-protected-resource

    spec ↗
  • Auth documentationrecommendedna

    No public developer API detected — API checks don't apply

    Looked for /auth.md or an authentication docs page with code examples

8.Can an agent transact with you?

watch →10/11

Whether pricing is discoverable and machine-readable, and whether you support agent payment protocols.

  • Pricing discoverablerequired5/5

    Pricing page found at https://www.salesforce.com/small-business/pricing/?bc=DB (via homepage link) with legible price signals ("$ 0 USD/User/Month (2 user lic").

    Followed nav/footer links and probed /pricing for a page with legible price signals

  • Machine-readable pricingrecommended5/5

    LLM extracted 7 numerically-priced plan(s) from https://www.salesforce.com/small-business/pricing/?bc=DB at confidence 1.00: Free Suite USD 0/Month; Starter Suite USD 25/Month; Pro Suite USD 100/Month; Sales Cloud Enterprise USD 175/Month; Service Cloud Enterprise USD 175/Month; Marketing Cloud Next Growth Edition USD 1500/Month; Commerce Cloud B2B Growth Edition (contact sales); Slack Business+ USD 15/Year.

    Looked for Offer JSON-LD, then had an LLM attempt structured extraction of your plans

    spec ↗
  • !x402 payment supportbonusrecommendederror

    Could not fetch /.well-known/x402 (Request budget exhausted).

    Probed /.well-known/x402 and API endpoints for HTTP 402 payment-required envelopes

    spec ↗
  • !AP2 readinessemergingerror

    Could not probe /.well-known/ap2: Request budget exhausted; no AP2 hints in fetched artifacts.

    Scanned fetched artifacts and well-known paths for AP2 hints

    spec ↗
  • !Agentic Commerce Protocolemergingerror

    Could not probe /.well-known/acp: Request budget exhausted; no Agentic Commerce Protocol hints in fetched artifacts.

    Scanned docs and specs for agentic checkout endpoints

    spec ↗
  • Other agent payment protocolsbonusemerging0/1

    No UCP/MPP hints found — scanned llms.txt.

    fix → Track emerging agent payment protocols (UCP, MPP) and adopt the ones your buyers' agents use.

    Scanned fetched artifacts for UCP/MPP protocol hints

9.Can a user act through an agent?

0/4

Whether an end user's agent can operate on their behalf: working MCP tools, published skills, agent configs.

  • Agent skill publishedbonusemergingna

    Requires the analysis phase — not yet evaluated

    Checked /skill.md, /.well-known/skills/, and skills.sh for published agent skills

  • MCP handshake & tools listrequired0/4

    MCP endpoint https://www.salesforce.com/agentforce/mcp-support/ failed handshake: Not a JSON-RPC endpoint

    fix → MCP endpoint https://www.salesforce.com/agentforce/mcp-support/ failed handshake: Not a JSON-RPC endpoint. Support streamable HTTP with protocol version negotiation; if auth-gated, return RFC 9728 metadata in WWW-Authenticate.

    Performed a streamable-HTTP initialize + tools/list against the MCP endpoint

    spec ↗
  • Agent configs in public repobonusemergingna

    Requires the analysis phase — not yet evaluated

    Checked your public GitHub org's main repos for AGENTS.md / .claude / .cursor configs

10.Can an agent operate your website directly?

5.5/9

Whether the site itself is legible to non-rendering and browser agents: semantic HTML, no JS walls, accessibility.

  • NLWeb endpointemerging0/1

    No NLWeb endpoint detected: /.well-known/nlweb.json returned HTTP 404 (no content-type); GET /ask?query=hello returned HTTP 404 (no content-type)

    fix → Consider exposing an NLWeb /ask endpoint (and /.well-known/nlweb.json) for conversational access to your content.

    Probed /.well-known/nlweb.json and the /ask endpoint

    spec ↗
  • Semantic HTML structurerequired1.5/3

    3/6 semantic signals present on the homepage (missing: <nav> landmark, <header>/<footer>, text-to-markup ratio ≥ 0.10)

    fix → Add the missing structure: <nav> landmark, <header>/<footer>, text-to-markup ratio ≥ 0.10. Agents parse structure, not pixels.

    Scored landmark elements, heading hierarchy, and text-to-markup ratio on the homepage

  • Content readable without JavaScriptrequired2/2

    Homepage raw HTML contains 8373 chars of visible text without JavaScript

    Measured visible text in the raw, unrendered homepage HTML

  • Accessibility basicsrequired2/2

    Homepage accessibility: 5/5 checks passed

    Static checks: lang attribute, title, alt coverage, labeled inputs, landmarks

  • WebMCPemerging0/1

    No WebMCP evidence on homepage: no application/webmcp script and no navigator.modelContext reference

    fix → Consider WebMCP to expose page actions as tools to browser agents.

    Looked for WebMCP script declarations on the homepage

    spec ↗